We offer return and refund services under certain conditions.
- If you did not place an order for the particular item.
- In case of a defective product.
To claim a refund or replacement, kindly notify us within 24 hours after receiving your package and ensure that the disputed item is returned to us in its original packaging within Seven working days. Any requests failing to meet these criteria will be invalid.
We also provide exchange options for defected items where customers can opt between replacements at no extra cost or refunds which are processed between 15 -30 business days.